Scrumbles

  • Total activity 72
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 38

Articles

Recent activity by Scrumbles Recent activity Votes
  • Can I get a sample?

    Unfortunately, we don't have any samples available. However if you'd like to try us out, you can get 20% off your first order with the code: FIRSTTIME20. You can also find our products in stores li...

  • Are your recipes complete recipes?

    All of our recipes are complete and suitable for all breeds and life stages, so they provide everything your pooch and/or kitty needs to thrive. We have different recipes to suit different tastebud...

  • Are your recipes hypoallergenic?

    All of our recipes are hypoallergenic (yes you heard that right) - wet, dry and treats! Anything can technically be an allergen, so it’s important to look at the ingredient list to ensure our recip...

  • How to remove a product from your subscription

    If you're looking to remove a product from your subscription whilst keeping the remaining active, please keep reading.  Login to your customer portal to add products: 1.    In the View or update su...

  • Does your wet food contain Carrageenan?

    For our wet cat food recipes, we use either carrageenan or tapioca starch as a gelling agent/thickener. Our wet dog food recipes do not contain a gelling agent.   There is a lot of literature out t...

  • How do I store wet dog food trays?

    We recommend storing our wet dog food in a cool, dry environment before opening. Once opened, store in the fridge for up to 48 hours! You can also freeze our wet food recipes for up to one month in...

  • How do I change the quantity in my subscription?

    1) Log in to your account, and head to the Subscriptions tab. 2) Select the subscription you'd like to update, and click Manage Subscription 3) Edit the quantity by changing the "You get X of these...

  • How do I change my address?

    1) Log in to your account, and head to the Subscriptions tab. 2) Select Address and Payments on the right-hand side 3) Select Manage Addresses and Edit 4) Once inputted new address details, click S...

  • Do you have a loyalty scheme?

    We've just launched a brand new loyalty scheme and we can't wait you to be part of it!   By signing up for our loyalty scheme, you’ll be able to earn cashback on every order, plus enjoy free additi...

  • Add a product to your subscription

    If you're looking to add a one-time product to your next subscription order, please click here. If you're looking to add a product to your subscription that will be ordered regularly with the rest ...