Tallulah

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Activity overview

Latest activity by Tallulah
  • Tallulah created an article,

    Can I cancel my order?

    Once orders have been placed, they're unable to be cancelled as they are processed immediately and sent for fast packing and dispatch. If you need some assistance please email us at hello@scrumbles...

  • Tallulah created an article,

    How can I track my order?

    We aim to dispatch orders within 1-3 working days.  Once your order has been processed and dispatched from us, you should receive an email with a tracking number, as well as one from DPD or Amazon....

  • Tallulah created an article,

    What is your returns policy?

    We have a 14-day returns policy, if you’re not entirely happy with your order and have any unopened products in a resaleable condition, please drop us an email at hello@scrumbles.co.uk with your or...

  • Tallulah created an article,

    How do you check that Scrumbles is yummy?

    Our family pets, Smudge and Boo are chief tasters at Scrumbles. Once they give a wiggle of approval, we share our recipes with friends, family and our lovely customers for their feedback.  All our ...

  • Tallulah created an article,

    When can I switch my kitten/puppy to adult food?

    All our recipes are suitable for all life stages and breeds from 8 weeks old, so the decision is really up to you and your floof! We typically see pet owners move them on around the age of 1 years ...

  • Tallulah created an article,

    How much should I feed my cat or dog?

    Feeding the correct amount for your cat or dog is important in maintaining good health, however, the amount varies according to size, body condition, age and lifestyle.  We have a handy feeding cal...

  • Tallulah created an article,

    Can I feed my pet Scrumbles wet and dry food?

    Of course you can! Do check the ingredients for the recipes you’re interested in so you know if they’re suitable for your cat or dog.  You can use our handy feeding calculator to give you a guide o...

  • Tallulah created an article,

    Add a one-time product to your next subscription order

    One-time products can be added to your order. Login to your customer portal to add products: 1.    In the View your next order tab, select Browse all products. You can also select +Add from the qui...

  • Tallulah created an article,

    Resuming your subscription

     To resume your subscription or subscription items: Log in to your customer portal Click the Manage Subscriptions tab, and then select Inactive Under the product you'd like to resume, click Reacti...

  • Tallulah created an article,

    How should I store your dry food?

    Store in a cool, dry place.  Once opened, store in an airtight container or well-sealed and consume within the best-before date.