
Scrumbles
- Total activity 72
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 38
Articles
Recent activity by Scrumbles-
Where is my order?
We strive to process orders within 1-2 working days, and then deliver within a further 1-2 working days. After placing your order you should receive a confirmation email from us. Once your order h...
-
Payment taken but no order confirmation: what to do
If you believe you placed an order but didn't get the confirmation email, it's likely something went wrong and the order was not placed. Sometimes a pending charge may show in your bank account, bu...
-
Help! My payment has failed on my recent subscription renewal
We're sorry to hear your recent renewal had an issue. There are multiple reasons your payment may have failed, so match up the error message you see with the below options to find your fix. The pos...
-
Can I freeze your recipes?
Yes! You can freeze our wet food trays, pawfect for turning into pet ice lollies or for portioning into smaller amounts. This can extend the shelf life by up to 3 months past the best before date s...
-
Where can I find a list of ingredients in each recipe?
Looking for a specific ingredient? On each product page, you'll find the ingredients, nutritional and analytical information mid-way down the page on 3 drop down boxes.
-
What is Slippery Elm?
Slippery elm is the super ingredient we use in all our wet food and treats. It's a natural prebiotic, derived from the inner bark of an Elm tree, that's well-renowned for its tummy-soothing and gut...
-
Dog not eating? Common causes and tips
We all know how our furry friends usually devour their meals with unmatched enthusiasm, so it can be a bit alarming when your pooch turns their nose up at dinner. But worry not! In this guide, we'r...
-
What is the calcium content of your recipes?
Our calcium contents can be found under the analytical information section on the product page:
-
What is the phosphorous content of your recipes?
You can find the phosphorous content under the analytical information section on each product page:
-
How to edit subscription frequency
1) Login to your Scrumbles account here. 2) Select 'My subscriptions' -> 'Manage subscriptions' (on left hand side) 3) Select the subscription you want to change frequency for and select 'Every XX...