Payment taken but no order confirmation: What to do

If you believe you placed an order but didn't get the confirmation email, something likely went wrong, and the order was not placed. Sometimes a pending charge may show in your bank account, but no deduction will actually be made.

If the payment has been taken and you still haven't received your order confirmation or an email from DPD, please get in touch with us at [e-mail], and we can confirm your order tracking details.