We strive to process orders within 1-2 working days, and then deliver within a further 1-2 working days.
After placing your order you should receive a confirmation email from us. Once your order has been packed up, you'll then receive a subsequent email titled "A shipment from order #XXXXXXX". This email contains your DPD tracking link, so click this to see your updated order status in DPD.
You can also copy the tracking number and enter it along with your shipping postcode here: DPD tracking
You can also send instructions to your delivery driver via this link, such as opting to "Deliver to a safe place" or "Change the delivery date".
Comments
2 comments
Why don't you have a phone number? My order was due to be delivered on the 29th Jan, now the tracking is showing as being returned to scrumbles?
I haven’t received my order it said by the delivery company. I will receive it between 1019 and 1119. On the 11th march
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